Purchasing guidelines

  • Etinco
  • 00:00 01/01/2025

Please refer to the following purchasing process when placing orders through https://etinco.vn/en/.

Step 1: Search for Products

Method 1: Search by Product Name or Code

On the Etinco homepage, customers can click the Search button on the menu bar to search for product names or product codes of interest.

For example, if you enter the keyword “MT-12 Thermal Overload Relay”, which is the product you are looking for, then click the Search icon or press Enter, the system will display all products related to that keyword.

Method 2: Browse Products by Category

On the Etinco homepage, click the Products section on the menu bar.

A list of product categories provided by Etinco will be displayed. Customers may click “View All” or select a product category to explore the available products within that range.

Step 2: Contact Etinco for Discount Pricing

After selecting a suitable product, please click the “Get Special Discount Price” button.

The website will redirect customers to Etinco’s Sales Department via Zalo for direct consultation and quotation support.

Customers who would like additional information may also review the available Price List or Product Catalogue for further reference.

Step 3: Product Consultation & Order Information Confirmation

Customers can provide their product requirements directly to Etinco’s Sales Team through the Zalo platform.

Our team will assist with technical inquiries, provide product information, offer discounted pricing, and explain related sales policies and commercial terms.

Step 4: Place Order & Payment

Customers place orders directly with Etinco’s Sales Department by providing personal/company information together with order details.

Etinco will guide customers through the payment process, confirm the order, and provide instructions for order tracking.

Please note that orders will only be confirmed and processed after customers have completed full payment or made the required deposit according to Etinco’s payment policy.

Customers may contact Etinco’s Sales Department before, during, and after delivery for assistance and support.

Etinco sincerely appreciates your trust and support in choosing our products and services.